Description
1. Timely filing of replies to petitions/ complaints. Satisfaction of awards and filing of appeals
2. Ensuring quality (defences & evidences) of replies filed to petitions/compliants, correctness in satisfaction of Forum Orders & ensuring quality in Filing of appeals
3. Timely updation of litigation cases in Company’s different systems
4. Timeliness & Quality of Reports/Information submission to Regulator & Internal stakeholders (Company Board, Finance, Audit, Customer Service & Claims Teams)
5 Review of Consumer/ Ombudsman cases for identification to contest/compromise & achieve savings
6. Analysis of Consumer /Ombudsman litigation data
Qualification and Experience Requirement
Education : Should be law graduate
Experience : Should have 1-2 years of experience in handling Consumer/Ombudsman
Profile in Insurance Industry
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