Description
Job Description
Position Title : Executive to Assitant Manager- Legal Department : Compliance
Position Holder : M1- M2A Function : Legal & Compliance
Location : HO – Mumbai Reports to : Senior Manager – Legal
Job Scope / Position Summary
Managing litigation cases of the Company with responsibility and accountability
Main Responsibility
1. Timely filing of replies to petitions/ complaints. Satisfaction of awards and filing of appeals
2. Ensuring quality (defences & evidences) of replies filed to petitions/compliants, correctness in
satisfaction of Forum Orders & ensuring quality in Filing of appeals
3. Timely updation of litigation cases in Company’s different systems
4. Timeliness & Quality of Reports/Information submission to Regulator & Internal stakeholders
(Company Board, Finance, Audit, Customer Service & Claims Teams)
5 Review of Consumer/ Ombudsman cases for identification to contest/compromise & achieve savings
6. Analysis of Consumer /Ombudsman litigation data
Qualification and Experience Requirement
Education :
Should be law graduate
Experience : Should have 0-2 years of experience in handling Consumer/Ombudsman
Profile in Insurance Industry
Behavioural Skills(Role
specific)
: Communication: Conveys effectively to customers, team and team leaders
to yield desired results
Active Listening: Mostly demonstrates/ Demonstrates & educates the
ability to concentrate, comprehend and respond to things being said by
customers, team and team leaders.
Time Management & Prioritizing: Builds the time plan for self and team to
deal with multiple and complex tasks.
Result Orientation: Mostly demonstrates/ Demonstrates & educates the
ability to focus, enable and drive teams persistently to achieve assigned
targets.
Relationship skills: Mostly demonstrates/ Demonstrates & educates the
ability to build and maintain effective working relationships by creating
value.
Domain knowledge: Mostly demonstrates/ Demonstrates & educates the
ability to lead teams with subject authority and industry experience.
Decision Making: Demonstrates & educates the ability to come up with
logical options to facilitate teams to take a decision.
Stakeholder management: Understands and sets expectations towards all
stakeholders and delivers considering organizational success.
Asia Regional Office –Job Description
2
Public
Approved by: Acknowledged by:
________________________ _______________________
Signature Signature
Name & Title: Name & Title:
Date: Date:
Innovation and Creativity: Explicitly seeks out new ideas from team for
improvement in current practices and industry best practices towards
initiating required changes.
Delegation: Takes personal responsibility for team’s actions, giving
autonomy and accountability to team members
Project Management: Executes and monitors projects to achieve specific
goals in defined timelines.
Functional Skills(Role
Specific) CS with Regulatory IRDA knowledge
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